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Technical Service

Colorcom Group has established a professional technical service network covering over 20 key global markets, supported by more than 200 experienced application engineers who provide round-the-clock multilingual technical support. Our service team not only masters the application characteristics of silicone materials but also deeply understands the specific needs of different industries, offering one-stop services from product selection to on-site problem solving.

With advanced application development centers in Munich, Germany and Shanghai, China, we are equipped with testing facilities that can simulate real working conditions, including extreme temperatures, high pressure, and chemical corrosion environments, ensuring product reliability in practical applications. For urgent customer needs, we commit to delivering customized samples within 15 working days, accompanied by complete test reports and application recommendations.

Furthermore, we regularly organize industry technical seminars and factory visits to share the latest application cases and solutions of silicone materials. Through establishing long-term technical exchange mechanisms, we have helped more than 500 global customers optimize their material usage solutions, achieving an average performance improvement of over 15%.

This version removes the care reference while maintaining all key technical service features and adding more details about our service capabilities and customer value.